🛠️ Corrections Policy

Last updated: June 2025

At The Hive Collaborative, we are committed to transparency, accuracy, and accountability. If we make an error in any content—whether on our website, in our training materials, or other published information—we aim to correct it promptly and clearly.

1. Error Reporting

• How to report: Users can report errors by emailing hello@hivecollaborative.co.uk or using our contact page.
• What to include: Please mention the page URL, a description of the issue, and any supporting information.
• Welcoming feedback: We encourage all users to help us maintain high standards by reporting any inaccuracies.

2. Review Process

• Prompt attention: All reported errors are reviewed as quickly as possible by our team.
• Fact-checking: Where relevant, we verify the issue against authoritative sources.
• Decision-making: Our senior team is responsible for approving all corrections.

3. Correction Method

• Types of corrections: We address factual inaccuracies, broken links, outdated content, typos, and accessibility issues.
• How we correct: Errors may be corrected silently or with a public note depending on their nature.
• Visibility: Material corrections are displayed visibly or dated where necessary.

4. Communication & Records

• Follow-up: Where appropriate, we inform the person who reported the issue about the resolution.
• Documentation: We log all corrections internally for tracking and quality assurance.

5. Scope

This Corrections Policy applies across our business—including website content, digital lessons, printed materials, visual aids, and training materials. Where we are reasonably able to make corrections, we do so to uphold our commitment to accuracy and trust.