Mental Health First Aider training Deeside.

Mental Health First Aid (MHFA)

Mental Health First Aid (MHFA). 1 in 4 people in the UK are likely to experience a mental health issue each year. It is of the upmost importance that workplaces are taking an active role in supporting the wellbeing of their staff. A Mental Health First Aider can help to facilitate this. To undertake this role, your employees need to undergo an approved Mental Health First Aid (MHFA) course.

Our USP on this MHFA training- This course is taught by a local GP / Occupational Health doctor. Please ask us about our Occupational Health Service coming from November 2023. 

Our regulated and nationally recognised qualifications create Mental Health First Aiders who can genuinely make a difference within their workplace. The courses give them the tools to actively support colleagues who are struggling. And also the ability and personal resilience required to put those tools into practice.

MHFA Courses Near You

Our Mental Health First Aider courses are delivered at our training suite at Prospect House, Sandycroft, Deeside, North Wales. Subject to minimum numbers, we can also deliver the course at your workplace / organisation. There’s no limit on where we can travel. If you are not based in the North Wales, Cheshire or Wirral areas, please contact us for a no obligation quote.

How do I become a Mental Health First Aider (MHFA)?

To become a Mental Health First Aider (MHFA) you need to complete and approved MHFA course. A MHFA course is a comprehensive awareness and skills course. An MHFA course is delivered with a mix of presentations, discussions, group activities and questions and answers sessions. On successful completion of this important, but fun course, you’ll be a real asset to your organisation and colleagues alike. You’ll also learn some good life skills, which can be used in your family life.

Anyone can attend a MHFA course, but ideal candidates will have a good interest in mental health and wellbeing is highly desirable.

Mental Health First Aid (MHFA) courses available

Our MHFA courses are designed so that you don’t need prior knowledge of mental health to be successful in your role as a MHFA. Just like you don’t need a clinical or medical background to take one of our first aid courses. We’ll teach you everything you need to know on these MHFA courses.

Our available courses are below:

  • QA Level 2 Award in Understanding Mental Health in the Workplace (RQF).
  • QA Level 3 Award in Mental Health First Aid in the Workplace.

Both courses are regulated and are qualifications are are recognised by Ofqual. (Office of Qualifications and Examinations Regulation) and Qualifications Wales. Both of our MHFA courses are delivered by a quality assured instructor who has completed a Qualsafe approved instructor programme.

Mental Health First Aid (MHFA)

Mental Health First Aid (MHFA)

QA Level 1 Introduction to Mental Health in the Workplace (RQF)

Group course only. Not bookable online. Please contact us for availability: We can also deliver it at your workplace in person, or via virtual means.

An ideal course for an Away Day, Team event, etc. 1/2 day (3.5 hours) | £299+VAT  for up to 12 people. 

Raising awareness of poor Mental Health and breaking down stigma in the workplace. Promoting good mental health inside and outside of the workplace is essential. It is particularly important as we understand more about how poor mental health can negatively affect our relationships and resilience to overcome challenges at in work and everyday life. PDF – MHFA Level 1 course specification

QA Level 2 Award in Understanding Mental Health in the Workplace (RQF)

£80 + VAT per person – 1 day course / Available as Virtual Learning (Online via Zoom) or Face to Face at our training centre. We can also deliver it at your workplace in person, or via virtual means. Please contact us for onsite learning of either format.

The objective of the qualification is to benefit the Learner by educating them in common mental health illnesses such as depression, stress and anxiety, eating disorders, self-harming and suicide.

The qualification includes how to listen to others and provide advice on where to signpost individuals to expert support to assist them in difficult times. The qualification will potentially assist with reducing stigma associated with mental health problems in the workplace.

This course will be suitable for those who are 16 and over who have an interest in mental health and would like to raise awareness and be able to listen and signpost work colleagues to a professional body that can provide support.


QA Level 3 Award in Mental Health First Aid in the Workplace (RQF)

£150 + VAT per person – 2 day course / Available as Virtual Learning (Online via Zoom) or Face to Face at our training centre. We can also deliver it at your workplace in person, or via virtual means. Please contact us for onsite learning of either format.

The objective of this qualification is to benefit the Learner by educating them in common mental health problems. Instances include stress, depression, anxiety, and post-traumatic stress disorder.

The qualification includes how to actively listen and have a conversation. It provides suggestions by empowering the individual to make their own decisions on  how to best provide assistance in difficult times. The learner will gain an understanding of laws that apply to the work place associated with mental health. In addition, the learner will know how to assist with making the work environment beneficial to both employer and employee.

This course is suitable for those over the age of 18, who have an interest in mental health first aid. These employees will have a desire to raise their awareness of mental health within the work environment and be able to actively listen and guide/support work colleagues. Although this qualification is ideal for those who are line managers or work in human resources departments, any member of staff should be able to attend this qualification.

Open courses are available at our training venue in Flintshire, North Wales (Prospect House, Factory Road, Sandycroft, CH5 2QJ. If you have a number of staff that require training, we can come to your venue.

To find out more about our Mental Health First Aid suite of qualifications or to book, please click on the links below:

QA Level 2 Award in Understanding Mental Health in the Workplace (RQF)

QA Level 3 Award in Mental Health First Aid in the Workplace (RQF)

The Hive Collaborative
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Keely SimpsonKeely Simpson
15:23 28 Nov 23
Excellent 1st aid course, well laid out, good resources. Best 1st aid course I have attended. Emma was excellent
A GredzinskiA Gredzinski
14:24 15 Sep 23
First aid course was excellent trainer was very helpful and helped me learn a lot very happy
Gary WainwrightGary Wainwright
14:25 11 Sep 23
Been on first aid course.Trainer has expert knowledge and centre is great place with great facilities.
jeni jonesjeni jones
14:36 05 Sep 23
Such a good training session and I felt comforted and confident to administrate first aide in the future. Was apprehensive but thought it was great.
Kathy DouglasKathy Douglas
14:35 05 Sep 23
Very informative and have learnt loads on the course. Very friendly and welcoming. Made the learning fun as well.
Claire RobertsClaire Roberts
14:35 05 Sep 23
Completed the pediatric first aid course today, it was well delivered, informative and interesting. I now feel confident that i could handle any situations I'd need to within my workplace, thank you
Lisa HughesLisa Hughes
13:19 04 Jul 23
Was nervous attending after years of no training but once I was there the assessors were very kind and reassuring and put me at ease.The course was very in depth and made sense.The training group was small which was more comfortable and relatable with each other.The building was clean and modern and the free coffee was an added bonus. Thank you for two days if learning
simon williamssimon williams
13:14 04 Jul 23
Completed first aid course today. Absolutely brilliant course! Dr Emma Poyner was a great trainer. The course is well paced and fun to be part of. I highly recommend to anyone who is looking for first aid training.
Leah MorrisLeah Morris
14:37 02 May 23
Really informative course, lovely trainer. Thank you for helping me to refresh the important skills required.
Stephen cainStephen cain
14:31 04 Apr 23
Excellent experience and a calm and professional approach to a course that will save a life with the training provided, would recommend to all .
Martyn SpenceMartyn Spence
14:31 04 Apr 23
Great course learned a lot course was well delivered and the people are great also the online learning was giod
Steve JonesSteve Jones
14:44 07 Mar 23
I really enjoyed the course, I really learnt a lot, the lecturers were very knowledgable and calm and patient, I would defo aptly recommend anyone to do this course
Sam RidgewaySam Ridgeway
14:43 07 Mar 23
Excellent delivery of a 3 day first aid course with all the information you need. Plenty of practical to test your skills and knowledge, giving confidence to perform first aid in the workplace, at home or in public.
Paul GriffithsPaul Griffiths
14:32 17 Jan 23
Excellent course highly recommended, Emma is extremely knowledgeable, friendly and delivered the course content with enthusiasm.
Ashleigh EvansAshleigh Evans
15:42 29 Nov 22
Excellent deliverance of the First Aid course! For being so intense and a lot of information to cover, the trainers made it very fun! I can now say that I feel more confident if I ever have to come across a first aid situation.Highly recommend☺️
Kara RobertsKara Roberts
15:39 29 Nov 22
Modern and clean offices with polite and well trained first aiders! They were very polite and knowledgeable, i felt at ease approaching them with any questions and feel like i have my confidence back as a first aider Highly recommended 👌
Catherine DaviesCatherine Davies
08:50 23 Sep 22
I have just completed a first aid at work course here and could not of been any happier. All the staff were very welcoming & helpful, it was a great office space with amenities. I have done many first aid courses in the past with various providers & I can honestly say this is the best one I have attended. I loved that it was a smaller group, therefore we could have discussions/ask questions, and it made the practical side much easier than previous courses as Ian (the instructor) could watch what we were doing on a more 1-1 basis and guide us if we went wrong. Also, it was great that Ian was a working paramedic, therefore he had so many personal scenarios that he could share with the group relating to the topic we were covering, it was really nice to have someone who does this on a day-to-day basis, rather than previous providers who have taught for a long time, rather than working on the job.Overall I would 100% recommend and I will be making sure all our operatives at work use The Hive 🙂 Many Thanks.
Grace ElizabethGrace Elizabeth
13:33 13 Sep 22
I loved doing my first aid course here, the staff is so lovely and I love the relaxed atmosphere, the building is well organised and extremely tidy and clean. The trainer Emma helped me and my colleague throughout the entire course, i will definitely be going here for my training in the future. 🤍
Vicky FoxVicky Fox
20:09 25 Aug 22
Attended the first aid refresher course on Wednesday, Emma the trainer was brilliant, very knowledgeable, made the course interesting, explained things well.
Devon GregoryDevon Gregory
11:27 13 Jul 22
What a positive experience, had a course with work and was very nervous and not great with first aid items. Ian was fantastic, so helpful and knowledge. He made it fun and I can now hopefully save a life.
Sarah WhitbySarah Whitby
10:33 21 Jun 22
Brilliant course, attended with my 6m old and it was really baby friendly. Relaxed but very informative. Emma was so knowledgeable and it was really good to get hands on practice with mannequins. Would definitely recommend!!
Jelena SlivenkoJelena Slivenko
14:05 12 May 22
The course was very interesting, enjoyable and helpful. We covered a lot of different aspects with combination of role play and videos. Our trainer Binny has big experience and excellent professional skills and made us feel ease and guided through the course.
debbie hillierdebbie hillier
17:17 20 Apr 22
I did Paediatric first aid course today and also did the top up online course. The online course was easy to navigate and could do it at my own pace which worked around my working shifts.Then I did the face to face course today. Ian Bennington was friendly down to earth and professional, he put us at ease straight away. He explained everything clearly and made sure we understood what to do.Highly recommended
Kersha SKersha S
02:23 02 Apr 22
Throughout the years I have taken various first aid courses, however as a first time mum I decided to take the paediatric first aid course so I could learn first aid techniques specifically for babies and children. I wasn’t sure what to expect from the course but it far exceeded any expectations I had. The course was well organized and the instructor Dr Emma was brilliant. This is the first time I’ve had a medical professional teach me a first aid course and I can honestly said it made such a difference in how the course was taught. Dr Emma broke the first aid course down into simple and easy techniques to remember and I felt a lot more prepared and confident by the end of the class. Highly recommend this class!
Nicci DeffeeNicci Deffee
14:47 22 Mar 22
Fantastic day - very informative with plenty of hands on practice. Receiving first aid training by a trained medical professional really made the difference. Highly recommended
Nic MilnerNic Milner
15:20 01 Mar 22
Excellent training provider. I did a First Aid at work course with The Hive Collaborative and it was informative and delivered professionally by professionals within the medical sector. Highly recommended.
sims4 worldsims4 world
14:29 15 Jan 22
It was a pleasure to spend a Saturday having fun whilst also learning how to deal with accident/medical emergencies that can happen within the setting I work.Emma and Imogen kept a good pace and had fun.I now feel comfortable and confident to deal with anything that could occur within my setting and look forward to seeing them again to refresh and retrain